DNOXSMM is committed to safeguarding your privacy online. Please read the following policy to understand how your information will be treated as you make use of our website. This policy may change from time to time so please check back periodically.
- DNOXSMM is NOT affiliated or has a partnership with any of the social media platforms that are mentioned on our site.
- If your order is only partially delivered, we will automatically refund the balance of the order to your account.
- After you have ordered a service, we cannot stop it unless a Cancel button is enabled.
- Never use the same link twice on a service. (In this case, no refund)
- We are not responsible if your account, post, video, song etc is deleted, after purchasing a service from us, follow the rules and guidelines of the social media platforms.
- Use your real email address when you sign up. We do not recommend using temporary or fake email addresses.
- After you have added money to your account, there is no refund possible, except if none of our services work. Refund is also possible only via PayPal, Crypto, or Skrill. You must have one of these payment methods in order for us to send you your money back!
- Every user of our website must read the description of the services carefully before placing an order.
- In the service description it is instructed how to place a link. For example, if someone enters a Twitter link on an Instagram service, we will not refund it if there is no refund from our provider.
- For each service we offer refund if the order has not been delivered within 24 hours or has not started.
- For all services for which we offer a refill applies only to the followers, likes, views, etc. sent by us. For example, if you have previously ordered social media services on another website and then order one of our services, we only take responsibility for the services purchased from us. In addition, the refill will lose its validity if you change the username or delete the post from your social media account.
- For services marked with "No Refill" in the description, there is NO guarantee! That means if followers, likes, views etc. drop, there will be NO refill or money refund. We recommend our customers order from services that are marked with a refill guarantee.
- We never share profile information with third parties.
Our site's registration form requires users to give us personal information in the form of a valid E-Mail address to authenticate users. Contact information from the registration forms is used to get in touch with users when necessary. Your IP address is automatically logged throughout this site. This information is only available to staff and used for administration and monitoring purposes. Your information will not be sold or used on any other site.
When you create an account on DnoxSMM you confirm that we can send you news and updates to your email. You will receive notifications of new offers or new services that we have added. Your email address will NEVER be shared with third parties. You can unsubscribe from the newsletter at any time.
Please be aware that whenever you voluntarily post information to public areas, that information can be accessed by the public and can be used by those people to send you unsolicited communications.
User accounts are secured by user-created passwords. We take precautions to ensure that account information is kept private. We use reasonable measures to protect user information that is stored within our database, and we restrict access to user information to staff who need to access it to perform their job functions. Please note that we cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.
Children should always ask a parent for permission before sending personal information to DNOXSMM, or anyone online for that matter. This site is not intended for anyone under the age of 18 with the exception of those who are 13 years of age or older and have obtained permission from their parent or legal guardian.
DNOXSMM users may modify or remove any of their personal information based on available options at any time by logging into their account and accessing the appropriate sections in "Account Options".
When your account is deleted for any reason, including you deleting your own account, all or parts of the information associated with your account may be retained and not permanently deleted for an undetermined amount of time for history purposes.
DNOXSMM does not rent, sell, or share personal information about you with other people without your permission except under the following conditions:
We respond to subpoenas, court orders, or legal process, or establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of DNOXSMM Terms Of Service, or as otherwise required by law.
DNOXSMM believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
There is no cancellation of orders placed under the Same Day Delivery category.
DNOXSMM does not accept cancellation requests for items(Social services) that you are already used.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.